Week 2 Conflict 1 - Also, by deflecting with other...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Our text gives an example of the four horseman of the apocalypse. It is 4 stages a destructive conflict can go though. I believe this argument turned physical in the third stage or the stonewalling stage. The progression is as follows: Criticizing – This occurred when Tim approached Jay and asked, “What the hell did you do to my Honda?” Jay also participated by stating, “What was it doing parked there?” Defensiveness – Jay stayed on the defensive by basically placing the blame back on Tim because he was parked in Jay’s reserved spot.
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Also, by deflecting with other questions such as whether Tim even worked there. Stonewalling- This occurred when Jay walked away. He essentially withdrew from the interaction which enrages Tim to the point of reacting physically. Contempt – is described in our text as a nonverbal behavior that puts one above the other. This is what Tim was basically trying to accomplish by grabbing Jay. He was attempting to reestablish dominance in the conflict because Jay nonverbally tried to end the situation....
View Full Document

This note was uploaded on 03/26/2012 for the course MGMT GM570 taught by Professor Truscio during the Spring '10 term at Keller Graduate School of Management.

Ask a homework question - tutors are online