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Unformatted text preview: I really enjoyed this article and wish that my team could implement these strategies. I am very much the type of person who attempts to handle a conflict on my own, but when I cannot do so, I seek out the help of my management team. It would be wonderful if they thought of this as an opportunity for coaching. Too often I think they simply try to find a way to get me to stop bothering them, instead of stopping and listening to what I am saying and trying to coach myself as well as my team members to make sure the conflict is actually resolved. Source: http://www.lwwonlinetraining.com/hmm/difficult_interactions.zip/resources/R0503F.pdf The absolute best part about this article is the message of consistency. It explains how important it is for the organization to have a plan and strategy in place on how to deal with conflict. I think this is a key point. If my management team was consistent in any way, I think it would be a great start to alleviating conflicts....
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- Spring '10