Unformatted text preview: affect them, they may only act in their own best interest and therefore may not be so impartial. I think it is important that all managers receive some form of conflict resolution training. The article mentions that managers may not be equipped, or intervene too quickly, or get involved unnecessarily when it comes to conflict. It is important for managers to be equipped to help the situation instead of hindering....
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- Spring '10
- Conflict, Affect, conflict resolution training