Week 5 Leadership 3 - Each of these facets may even contain...

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FedEx uses functional teams. These teams are made up of a group of individuals who are assigned to the same functional department that have a common objective. One level of these functional teams would be the different operating companies that comprise FedEx such as the FedEx Ground, FedEx Kinko’s, and FedEx Freight.
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Unformatted text preview: Each of these facets may even contain a sub functional group such as a separate marketing or HR department. Within some of the teams Smith even directed his leadership to empower the functional groups to make changes as needed to improve their common goals which are customer satisfaction and productivity....
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