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Week 7 Discussion Capital Budgeting 1 - that hired them and...

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I completely agree Bethsaida! Also, what happened to the space where the old call centers were located before outsourcing became so popular??? Are those costs now sunk? I would assume that all those costs put into the facilities and equipments such as phones, computers may be lost. Obviously some equipment may be able to be sold, but there would still be a lot of lost investment. Quality can also be compromised because the workers in foreign countries may not be familiar with the company
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Unformatted text preview: that hired them and therefore may not be able to provide the same level of service as someone who lives and works at least near the business they are working for. I work in a call center and I know that if I was in a different building away from the rest of the organization, there would be a lot of things that I would not completely understand....
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