Business process reengineering Business process reengineering is the redesign of business processes and the associated systems and organizational structures to achieve a dramatic improvement in business performance. The business reasons for making such changes could include poor financial performance, external competition, erosion of market share or emerging market opportunities. BPR is not- downsizing, restructuring, reorganization, automation, new technology, etc. It is the examination and change of five components of the business: 1. Strategy 2. Processes 3. Technology 4. Organization 5. Culture Michael Hammer defines business process reengineering in his book Reengineering the Corporation as: Fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance. Hammer focuses on one of the key concepts of BPR, that it is fundamental and radical. The alternative business improvement methodology is Continuous Process Improvement, which
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This note was uploaded on 03/26/2012 for the course IS535 IS535 taught by Professor Professor during the Spring '09 term at Keller Graduate School of Management.