This preview shows page 1. Sign up to view the full content.
Unformatted text preview: close down physical locations that may be impacted by this decrease in customers? What will happen to the employees at those locations? Will they be cross-trained to take over some of the responsibilities that will come with the mobile banking tasks? It will be very interesting to see how this will affect the success of Wells Fargo. There will of course be some people that will be resistant to the technology based changes and other will embrace it and maybe even switch to Wells Fargo to take advantage of it. Source: Management Information Systems: Managing the Digital Firm (10th Edition) with Student CD-ROM, Laudon and Laudon, published by Prentice-Hall Inc. 2007....
View Full Document
This note was uploaded on 03/26/2012 for the course IS535 IS535 taught by Professor Professor during the Spring '09 term at Keller Graduate School of Management.
- Spring '09