Unformatted text preview: important. It will see BT advance from a 20th century hardware-based company to a 21st century software-based services company." In a software-driven world, he said, services would be "available in real-time and around the globe, harnessing the potential of BT's 21st Century Network". Andy Green has become the chief executive of group strategy and operations, and is effectively now in charge of overseeing both BT Design and BT Operate. Previously the chief executive of BT Global Services, Green has been replaced in that capacity by Francois Barrault, formerly president of BT International. BT's spokesperson said the reorganisation would not affect BT's customers in the sense of who they deal with: "All the customer-facing lines of business stay exactly where they are, keeping all the accountability and responsibility for their customers." The spokesperson added the move had been designed to make BT "nimbler and speedier"....
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- Spring '09
- 21st century, British Telecom, BT Stakes Future, BT Operate—to develop