Chapter 12 - Motivation Across Cultures Chapter 12 Motivation Across Cultures True / False Questions 1. The three basic elements in the process of motivation are needs, drives and rewards. True False 2. Process theories of worker motivation explain how employee behavior is initiated, redirected and halted. True False 3. The hierarchy-of-needs theory is based primarily on work by David McClelland. True False 4. Maslow postulated that everyone has five basic needs, which constitute a need hierarchy. In ascending order, beginning with the most basic, they are physiological, safety, social, esteem and self-actualization needs. True False 5. Safety needs consist of food, clothing, shelter and other basic physical needs. True False 6. Self-actualization needs involve the need for power and status. True False 7. Research generally shows that people throughout the world have needs that are similar to those described in Maslow's need hierarchy. True False 12-1
Chapter 12 - Motivation Across Cultures 8. The two-factor theory of motivation holds that two sets of factors influence job satisfaction: intrinsic and extrinsic. True False 9. In the two-factor motivation theory, job context variables such as salary, interpersonal relations, technical supervision, work conditions and company policies and administration are referred to as hygiene factors. True False 10. In work motivation, those factors controlled by the organization, such as conditions, hours, earning, security, benefits and promotions are referred to as job context factors. True False 11. Achievement motivation theory holds that individuals can have a need to get ahead, to attain success and to reach objectives. True False 12. High achievers tend to be high-risk takers. True False 13. The culture of many countries does not support high achievement. True False 14. The expectancy theory focuses on how motivation is affected by people's perception of how fairly they are being treated. True False 12-2
Chapter 12 - Motivation Across Cultures 15. The goal-setting theory focuses on how individuals go about setting goals and responding to them and the overall impact of this process on motivation. True False 16. The equity theory postulates that motivation is largely influenced by a multiplicative combination of a person's beliefs. True False 17. The importance of work in individuals' life relative to other areas of interest is referred to as work salience. True False 18. The Japanese word for overwork or job burnout is Karoshi. True False 19. Recent research reports that EU workers see a strong relationship between how well they do their jobs and the ability to get what they want out of life. True False
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