Chapter 10_notes - Chapter 10:Motivating and Rewarding...

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Chapter 10:Motivating and Rewarding Employees •Motivation –The process by which a person’s efforts are energized, directed, and sustained toward attaining a goal –Individuals differ in motivational drive –Overall motivation varies from situation to situation Three Elements of Motivation 1. Energy - a measure of intensity or drive. 2. Direction - effort channeled in a direction that benefits the organization. 3. Persistence - when employees persist in putting forth effort to achieve those goals. •Maslow was a psychologist who proposed that within every person is a hierarchy of five needs: 1.Physiological needs: Food, drink, shelter, sex and other physical requirements. 2.Safety needs : Security and protection from physical harm as well as assurance that physical need will continue to be met. 3.Social needs : Affection, belongingness, acceptance and friendship. 4.Esteem needs: Internal esteem such as self-respect, autonomy, and achievement and external esteem such as status, recognition and attention. 5.Self-actualization needs: Growth, achievement one’s potential, and self-fulfillment; the drive to become what one is capable of becoming. What Are McGregor’s Theory X and Theory Y?
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This note was uploaded on 03/29/2012 for the course MANAGAMENT 1301 taught by Professor Perry during the Spring '11 term at University of Houston - Downtown.

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Chapter 10_notes - Chapter 10:Motivating and Rewarding...

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