Chapter 13 - Chapter13 ;Foundations of Control What is...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter13 ;Foundations of Control What is Control? •Control: The management function that involves monitoring activities to ensure that they’re being accomplished as planned and correcting any significant deviations Control at Terra-cycle What is the Control Process? •Control Process : A three-step process of measuring actual performance, comparing actual performance against a standard, and taking managerial action to correct deviations or to address inadequate standards Brainstorm •Measuring Performance •Standards: Where to get / How to compare How Do Managers Measure? To determine actual performance, a manager must first get information about it. Thus, the first step in control is measuring Four common sources of information frequently used to measure actual performance are –personal observation –statistical reports –oral reports –written reports What is Managing By Walking Around? •Management By Walking Around (MBWA)
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/29/2012 for the course MANAGAMENT 1301 taught by Professor Perry during the Spring '11 term at University of Houston - Downtown.

Page1 / 2

Chapter 13 - Chapter13 ;Foundations of Control What is...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online