Final Exam Answers- Sem 1 2015.docx - COLLEGE OF FOUNDATION...

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COLLEGE OF FOUNDATION STUDIESLLF11: Communication and Study SkillsFINAL EXAMINATION - SEMESTER 1, 2015ANSWERSTime Allowed:3 hours + 10 minutes reading timeGrading:50 marks (50% of final grade)INSTRUCTIONS:1.This examination paper consists of ten pages, including the cover sheet.2.Answer ALL questions in this examination paper.3.Write your answers in the answer booklet provided.4.Begin answering each question on a fresh page.5.This exam is worth 50% of your overall mark for the course. The pass markis 20/50.
SECTION AGRAMMAR[10 marks]Spend about 20 minutes on this section.Question 1PrepositionsComplete the following letter by putting aprepositionin each space.Dear Mr Peni,Thank you for your letter of 20 September. I was very saddened by your account of whathappened…in/atour hotel last month and I am writing to apologize. I can understand that youwere shocked...about / with /bythe way the receptionist behaved. There can be no excuse forsuch behaviour and I fully understand why you felt you needed to complainabout…thesituation. I can provide no explanation about the way the employee spoke to you.As a member of Tanoa Hotels Group, we have a reputation for being perfectwith/at …lookingafter our customers, and I am very sorry that your experienceof…our service did not confirmthis. I intend to deal…with…the staff member appropriately and I will ensure that he does notrepeat this behaviour by sending himto…a retraining course next week. I would like…to…assure you that the behaviour you encountered is not typical of our staff.As the guest service manager, I am responsible …for…all of our employees so please accept myapologies again and this voucher worth $100 to spend …in… any of our hotels.Yours sincerely,Jone LailaiGuest Service Manager(5 marks)2
Question 2Relative Clauses.Construct ONE sentence by joining the three sentences in your answer booklet.Example: The hotel was full of guests. The hotel was kilometers from anywhere. The guestshad gone there to admire the scenery.(Begin:The hotel, whichwas kilometers from anywhere, was full of guests whohad gone there to admire the scenery.1.A goal was scored by a teenager. He had come on as a substitute. The goal won thematch.
2.I have a friend Jack. He lives in Auckland with his mother. He invited me to spend myholiday with him.
3.Mrs. Reddy’s jewels were stolen. A police officer was staying at the same apartment. Thewoman was interviewed by him.
(3 marks)Question 3Confusing Words.

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Term
Spring
Professor
N/A
Tags
Biodiversity, The Land, Pacific Ocean, Pacific Islands Forum

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