Case 2- HRAD 3783

Case 2- HRAD 3783 - Case 2- HRAD 3783 Overlooking the...

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1 Case 2- HRAD 3783 Overlooking the scenic Bedford River, the Royal Hotel is in the center of the city and just a short drive from the airport. Built a century ago, this landmark hotel features a stone facade flanked by two golden lions. The Royal Hotel radiates Victorian splendor less than two blocks from shopping on Commercial Street. The grandeur of the Royal Hotel coupled with its reputation for impeccable service promises a truly memorable experience. The Royal's lobby retains many original features and is warmed by an open fireplace. The 400 guest rooms feature views of either Bedford River or the City Park. Separate seating areas offer comfortable reading chairs and Italian leather desks. Bathrooms feature marble countertops and floors, terrycloth bathrobes, and complimentary toiletries. The hotel's health club features an indoor lap pool with palm trees, a fitness room, saunas, and treatment rooms. The hotel maintains its Victorian ambiance with intimate meeting rooms and a spectacular ballroom showcasing antique mahogany furnishings, oil paintings, and wood paneling. The Harvest Room restaurant offers an extensive a la carte menu comprised of international selections and regional favorites. The Riverside Lounge and Bar serves light meals and cocktails and offers a specialty martini menu. Room service is available 24-hours a day. The Royal hotel is currently a non-unionized environment. This morning, the general manager presented the new organizational chart of the Royal Hotel. (See Exhibit A) "This chart depicts the hierarchical relationships among divisions, departments, and positions within the Royal Hotel," explained Kunz. "We have a pretty simple structure with direct vertical lines between the different levels of the organization. As you all know, Yvonne is responsible for developing initiatives in order to achieve our budget and revenue goals. As of today, Yvonne will support Marina and Kelly by providing them with her specialized expertise." Executive committee members looked excited, only Dan and Matthew looked somewhat puzzled. Who’s Who:
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This note was uploaded on 03/30/2012 for the course HRAD 3783 taught by Professor Slevitch during the Spring '08 term at Oklahoma State.

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Case 2- HRAD 3783 - Case 2- HRAD 3783 Overlooking the...

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