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Unformatted text preview: V. LESSON A. Overbooking (wash factor) B. Walking VI. CALL TO ACTION A.Selling the Couch? B.Relocate transient guests or group guests when oversold? V. REVIEW I. Overbooking is a great tool but only if you wash it II. Walking is the risk of overbooking and should be done careully VI. PREVIEW I. Displacement Analysis II. Tactical Exercises...
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- Spring '12