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Unformatted text preview: Exam 1 Review (Fall 2011) Things to know: Intro Understand the concepts from the Stranded! Activity. o Communication o Supply chain o Focus on the customer o Inventory management o How different parts of operations are linked o How operations can make a company more or less efficient/effective Chapter 1 Be able to define the term Operations Management. Identify the three major functional areas of organizations and how they interrelate. Understand the importance of communicating well across different departments. Understand the differences between manufacturing and service operations. Be able to describe the operations function and the nature of the operations managers job. Understand the importance of a systems approach and what this refers to. Understand what process management is and the three types of processes mentioned (p. 11). Understand how models are used in decision making, what you should learn for each model (top of p. 19), how they are useful, and three of their limitations (p....
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This note was uploaded on 03/29/2012 for the course ECON 101 taught by Professor Schneider during the Spring '11 term at Kansas State University.
- Spring '11