Intro - Continued - Intro To OM Part 2 Dr Krueger Fall 2011...

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Intro. To OM Part 2 Dr. Krueger Fall 2011
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Objectives 1. Understand more of what OM includes for a business. 2. Be able to explain a systems approach. 3. Understand the history of OM. 4. Understand current issues and trends in OM.
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Where Does OM fit in the Business?
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That Transformational Process… Disney queuing video Examples from your chosen companies (last Wednesday’s discussion)
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Systems Approach System A set of interrela ted parts that must work together .
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Approx. Date Contribution/Concept Originator 1776 Division of labor Adam Smith 1790 Interchangeable parts Eli Whitney 1911 Principle of scientific management Frederick W. Taylor 1911 Motion study; use of industrial psychology http://www.youtube.com/watch?v=dVKTX_Sbwzw Frank and Lillian Gilbreth 1912 Chart for scheduling activities Henry Gantt 1913 Moving assembly line Henry Ford 1915 Mathematical model for inventory management F. W. Harris 1930 Hawthorne studies on worker motivation Elton Mayo 1935 Statistical procedures for sampling and quality control H.F. Dodge, H. G. Romig, W. Shewhart,
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This note was uploaded on 03/29/2012 for the course ECON 101 taught by Professor Schneider during the Spring '11 term at Kansas State University.

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Intro - Continued - Intro To OM Part 2 Dr Krueger Fall 2011...

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