processselectionlayout-1224175700881304-9

processselectionlayout-1224175700881304-9 - Chackrit...

Info iconThis preview shows pages 1–10. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Chackrit Duangphastra,PhD 1 Proces s Selection & Capacity Planning ผผ.ผผ.ผผผผผผผผผ ผผผผผผผผผ Chackrit Duangphastra,PhD 2 Process Selection • Process selection includes: • Technical issues–basic technology used to produce a service or good • Volume or scale decision–using the proper amount of mechanization to leverage the organization’s work force Chackrit Duangphastra,PhD 3 Product Design, Process Selection, & Capacity Decisions Chackrit Duangphastra,PhD 4 Understanding the Scale Factor • Economies of Scale: • Efficiencies of prorating costs over greater volumes of a single product/service. • Economies of scope: • Efficiencies of prorating processing costs over a greater number of different process/services, which are processed (individually) in smaller item volumes but (collectively) at greater total volume. Chackrit Duangphastra,PhD 5 Outline • Four Process Strategies • Process Focus • Repetitive Focus • Product Focus • Mass Customization Focus • Comparison of Process Choices • Process Analysis and Design • Flow Diagrams • Time-Function Mapping • Process Charts • Work Flow Analysis • Service Blueprinting Chackrit Duangphastra,PhD 6 Outline • Service Process Design • Customer Interaction and Process Design • More Opportunities to Improve Service Processes • Process Reengineering • Environmentally Friendly Processes • Selection of Equipment and Technology • Capacity • Defining Capacity • Forecasting Capacity Requirements • Applying Decision Trees to Capacity Decisions • Managing Demand Chackrit Duangphastra,PhD 7 Outline • Break-Even Analysis • Single-Product Case • Multiproduct Case • Strategy-Driven Investments • Investment, Variable Cost, and Cash Flow • Net Present Value Chackrit Duangphastra,PhD 8 Learning Objectives • Identify or Define : • Process focus • Repetitive focus • Product focus • Process reengineering • Service process issues • Environmental issues • Process analysis • Lean production • Green manufacturing • The capacity issue • Breakeven analysis • Financial considerations • Strategy-driven investments Chackrit Duangphastra,PhD 9 Fit of Process, Volume, and Variety Process focus projects, job shops, (machine, print, carpentry) Standard Register Repetitive (autos, motorcycles) Harley Davidson Product focus (commercial baked goods, steel, glass) Nucor Steel High Variety One or few units per run, high variety (allows customization) Changes in modules Modest runs, standardized modules Changes in attributes (such as grade, quality, size, thickness, etc.) Long runs only Mass Customization (difficult to achieve, but huge rewards) Dell Computer Co....
View Full Document

This note was uploaded on 03/30/2012 for the course ADM MKT taught by Professor Mat during the Spring '12 term at Universidad Del Pacifico - Ecuador.

Page1 / 143

processselectionlayout-1224175700881304-9 - Chackrit...

This preview shows document pages 1 - 10. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online