Guest Speaker Susan Mantel

Guest Speaker Susan Mantel - MKG635 Yongxi Xue Guest...

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MKG635 Yongxi Xue Guest Speaker: Susan Mantel In today’s lecture, Dr. Susan Mantel introduced us a very interesting and very useful topic in business world: negotiation. There are two different aspects that may lead confliction: differences in interdependence, which includes goal differences, scarce resources, and changes, and incompatibility which considered as differences in perceptions, different values (especially internationally), emotions variability. Handling those conflicts caused by different reasons is very important in business. Dr. Mantel concluded several common solutions on a real world base: One on one Is everyone happy? (compromise) Avoid like the plague Half a loaf is better than no loaf (compromise) Working together (better negotiation solution) During the class, Dr. Mantel not only provided concepts about the idea, but also set up role plays to make us a better understanding of how things are going. In our first role play, we were playing sellers and buyers of an antique car, and it is meant to achieve a
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Guest Speaker Susan Mantel - MKG635 Yongxi Xue Guest...

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