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Ch 2 Practice Test Q's - Question 1 2 out of 2 points You...

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Question 1 2 out of 2 points You have been hired by a worldwide non- profit agency to implement a system to handle their donations. The system must be able to handle and record telephone, sms, and Internet donations, provide up-to-the-minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor's information and history. Which of the following systems will best meet these needs? Answer Selected Answer: Question 2 2 out of 2 points Which of the following types of collaboration tools allows you to communicate with
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avatars using text messaging? Answer Selected Answer: virtual worlds Question 3 0 out of 2 points Enterprise systems are also known as ________ systems. Answer Selected Answer: Question 4 2 out of 2 points ________ systems are designed to help firms manage their relationships with their customers. Answer Selected Answer: CRM Question 5 2 out of 2 points The term "management information systems" designates a specific category of information
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systems serving Answer Selected Answer: Question 6 0 out of 2 points Which of the following roles falls into the duties of an information systems manager? Answer Selected Answer: Question 7 2 out of 2 points Which type of system would you use to determine what trends in your supplier's industry will affect your firm the most in five years? Answer Selected Answer: ESS Question 8 2 out of 2 points Which type of system would you use to forecast the
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return on investment if you used new suppliers with better delivery track records? Answer Selected Answer: DSS Question 9 2 out of 2 points Which of the following types of system helps expedite the flow of information between the firm and its suppliers and customers? Answer Selected Answer: extranet Question 10 2 out of 2 points The four major enterprise applications are Answer Selected Answer: Question 1 2 out of 2 points Buying or selling goods over the
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Internet is called Answer Selected Answer: e-commerce.
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