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Unformatted text preview: B. Provide appropriate feedback C. Create goals D. Recognize employee efforts IV. Building strong teams A. Clear expectations B. Determine context C. Encourage commitment V. Managing conflict A. Choose your battles B. Determine how important the conflict is really 1. May need conflict mediator 2. Counseling is important C. Expect conflict as normal in the workplace D. Dont fear friction among workers E. Use neutral language F. Avoid judgment...
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This note was uploaded on 04/01/2012 for the course ECON 101 taught by Professor Doc during the Spring '11 term at Yale.
- Spring '11