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Spring05-OPM500-mod1-slp-DeJesusJ - Touro University...

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Touro University International Jose A. DeJesus Operations Management for managers OPM Module #1 Session Long Project Dr. Gordon Session long Project Module 1 The purpose of this paper is to answer the following questions: 1. Name the organization and main line of business that you chose for this course. The name of my organization is International Business Machine (IBM). IBM main line of business is to strive to lead in the creation, development and manufacture of the industries most advanced information technologies, including computers systems, software, networking systems, storage devices and microelectronics. In addition, they provide adequate products and superior technical assistance to customers that are in need of implementing an e-business solution to better assist their business. 2. Name specific type of operations process that take place in your organization such as service or product. Supplier Power –IBM knows e-business strategy, implementation, and infrastructure. Their strategic alliance partners, chosen from the world's top
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software companies, known as applications, which include strategic alliances with Ariba, i2, and Siebel Systems. Together, they offer better solutions, greater choice, and faster turnaround. Session Long Project Module 1 This affects IBM by reducing expenses because suppliers are area experts, which the company uses to outsource skills that are unfamiliar. By suppliers knowing their role with IBM, they can use their authority to demand higher rates
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