MOD3SLPOPM300 - uro University Richard Gonzalez OPM 300...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
uro University Richard Gonzalez OPM 300 Module 3 Session Long Project Dr. George Marron During this module’s background we discussed quasi-manufacturing, customer-as-participant, and customer-as-product types of service operations. With these concepts in mind, I will determine what type do I think is most closely matched with the operations in International Business Machine (IBM). I will explain why would one or more of these 3 types fit IBM, and show evidence to prove such point. Lastly, I will discuss IBM’s types of inventory management and forecasting issues, and how do they manage them in their existing operations. At IBM they strive to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics. IBM translates these advanced technologies into value for their customers through their professional solutions, services and consulting businesses worldwide. The company’s operations closely match two types of service operations. IBM matches the quasi-manufacturing and the customer-as-product type of service operations. Under the quasi-manufacturing type of service, production occurs much as
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/02/2012 for the course OPM 300 taught by Professor Unknown during the Spring '12 term at CUNY Hostos.

Page1 / 4

MOD3SLPOPM300 - uro University Richard Gonzalez OPM 300...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online