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Unformatted text preview: Chapter 8 Question 2 0 / 1 point _____________ is listening response that reflects what the speaker is feeling or thinking and is expressed in a way that encourages the speaker to continue. a) Minimally encouragin g b) Paraphrasi ng c) Supporting d) Advising Question 3 0 / 1 point Paraprasing responses should be used a) when you are unable to expend a lot of effort b) when you are short on time c) when the person with whom you are talking is important to you and when you have time to focus on the conversation d) across all situations Question 4 0 / 1 point The most broadly effective but difficult to master response style is the _________. a) supporting b) questioning c) minimally encouraging d) paraphrasing Question 5 0 / 1 point One of the best ways to maintain attention when dealing with a speaker's complex message involves organizing information. According to your text, this is also One of the best ways to maintain attention when dealing with a speaker's complex message involves organizing information....
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This note was uploaded on 04/02/2012 for the course ECON 1 taught by Professor 1 during the Spring '12 term at The University of Oklahoma.
- Spring '12