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Unformatted text preview: proceed. Moreover, we need to take actions to prevent another problem from happening on customer complaint. Hence, that is the ultimate goal of the process for our company. Lastly, it was not easy to keep up with the customer’s demands these days. Even though we accepted customer’s compliant, we do not have to say about our product’s problem to customer directly, just responsibility. Our meaning of refunding is just customer service but it is not our fault because there are many exceptions about product problems like misusing something. Besides, if we acknowledge that our product was poor quality material, it might be lose customer as well as all customers who using our products....
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This note was uploaded on 04/02/2012 for the course ECON 1 taught by Professor 1 during the Spring '12 term at The University of Oklahoma.
- Spring '12