CH. 9 - Foundations of Interpersonal and Group Behavior...

Info iconThis preview shows pages 1–11. Sign up to view the full content.

View Full Document Right Arrow Icon
Foundations of Interpersonal and Group Behavior Groups to which you may belong Social Sports Religious Professional Work-Related
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
An Overview A reminder to business leaders of the continuing value of hands-on management and face-to-face meetings: Without meaningful personal interaction and doing ‘real’ work together, it is hard to build trust, understanding and accountability.”
Background image of page 2
The Interpersonal Nature of Organizations Interpersonal relations and group processes pervade all organizations and are vital in managerial activities Interpersonal Dynamics: Types of Interactions Between individuals Between groups Between individuals and groups Outcomes of Interpersonal Behaviors Primary source of need satisfaction Base for social support Source of synergy Conflict
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
What is A Group? A group is two or more people who interact with one another such that each person influences, and is influenced by, each other person.
Background image of page 4
What is Dynamics? Dynamics - the ‘forces’ that produce change in any field or system.
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
The Nature of Groups Members of a group may identify a little or not at all with the group’s goal. Members may satisfy needs just by being members. The behavior of individuals both affects and is affected by the group. The accomplishments of groups are strongly influenced by the behavior of their individual members. The work group is the primary means by which managers coordinate individuals' behavior to achieve organizational goals. The behavior of individuals is key to the group’s success or failure.
Background image of page 6
Three-Phase Model - GD Phase 1 – reasons for forming the group will determine what type of group it will be. Phase 2 a four-step process of group development occurs. The precise nature of these steps depends on four primary group performance factors. Phase 3 a mature, productive, adaptive group evolves and pursues organizational goals. [See Figure 9.1, page 233]
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
A General Model of Group Dynamics
Background image of page 8
Why Study Groups? To understand the behavior of people in organizations, we must understand the forces that affect individuals as well as how individuals affect the organization. The behavior of individuals both affects and is affected by the group [soldiering, all-star player added to a team, etc.] .
Background image of page 9

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Why Study Groups? [continued] Managers must be aware of individual needs and interpersonal dynamics to manage groups effectively and efficiently because the behavior of individuals is key to the group’s success or failure . The
Background image of page 10
Image of page 11
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/02/2012 for the course MGT 233 taught by Professor Zahrahaji during the Spring '12 term at University of Baghdad.

Page1 / 38

CH. 9 - Foundations of Interpersonal and Group Behavior...

This preview shows document pages 1 - 11. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online