Robert T Bucci312 Sweetmans Lane, Millstone Twp., NJ 08535Home: (732) 851-9032 - Cell: (732) 803-2215 [email protected]Resume URL: CAREER OVERVIEWResults-driven and entrepreneurial Program Manager with over 15 years experienceinfluencing C-level agreement and leading cross-organizational teams through standardization and innovative implementation of global business processes, IT Security, IT Systems Management, and sales and automation support. A skilled leaderwith a proven ability to transfer job knowledge and skills at all levels, motivating and managing technical and non-technical teams, as well as actively coaching, training and developing others. Experienced and accomplished within pharmaceutical, insurance, banking, healthcare, manufacturing and technology industries.QUALIFICATIONS* Department Manager (Direct, Union, Contractor)* IT Business Process Management* Product Development* Program Management* Global IT Security Standardization* Global Business Process Library* Enterprise-wide IT Asset Management (ITAM)* Executive Communication and Influence* IT Infrastructure Crisis Management * Executive Consulting* IT Systems Management (ITSM)* Client Relationship Management* Change and Issue Management* Metrics Analysis and Reporting* Cross-Organizational Team Building* Video-based Training and Communications* ITIL Compliant Process Implementation* LEAN, Scrum, Six Sigma, ISO experience* Training Development and DeliveryTECHNICAL SKILLS* IT Asset Management Expert (AssetCenter, HP OpenView, Altiris, Remedy, Tivoli)* Mixed Environment Data Center Manager (Unix, Linux, Windows, DB2, SQLserver)* Manufacturing Automation Support* Proficient in Microsoft Project, SharePoint, Lotus Notes, MS Office (Word, Excel, Powerpoint, Publisher, Access)* Proficient in Windows, Mac, and Linux operating systems* Web 2.0 Savvy (HTML, Java, WordPress, Social Media, YouTube, Content Syndication)ACCOMPLISHMENTSPRODUCT DEVELOPMENT/MANAGEMENT* Lead development of a new, cross line-of-business IT Services product, combining hardware, IT services, a global financing solution, and delivery resources - resulting in a true Computing Utility offering for external customers.* Launched a web-video advertising agency, combining video production, contract and off-shore resources, campaign management, content distribution, lead generation and tracking - achieving national recognition for successful video advertising campaigns.PROJECT MANAGEMENT* Developed and implemented IT Asset Management (ITAM) processes with a national
health care and insurance company - resulting in a 17% reduction in total IT assets and more than $4Mil reduction in capitalized assets across 100,000 IT devices, over 600 LANs, and 160 locations nationwide.* Managed global rollout of IT security patch/malware management and compliance solution (Windows, Unix, Linux, Sun, AIX), including supporting infrastructure, storage, servers, distributed environment, international protocols, as well as regional representative and end user training - establishing a real time compliance and quarantine solution.