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BusM390Session15_Communicating Ethics

BusM390Session15_Communicating Ethics - Communicating...

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Communicating Ethics Session 10
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Outline Formal and Informal Communication Audience Analysis Communication Channels Communication Alignment
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Formal vs. Informal
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Formal Communication Company newspaper Company website Annual report
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Mission Statements Codification of essential corporate  behavior. 
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Mission Statements A mission statement is a “Ten Commandments” of sorts for  organizations.  Characteristics: BE SHORT BE MEMORABLE USE PLAIN LANGUAGE
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Mission Statements ~ Used by permission  www.dilbert.com
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Mission Statements ~ Used by permission  www.dilbert.com
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Informal Communication The  grapevine  is an  informal channel of  business  communication. It is  called so because it  stretches throughout the  organization in all  directions irrespective of  the authority levels.
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Advantages of the Grapevine Provides rapid feedback Provides honest feedback Creates a sense of unity Serves as emotional support Supplements formal  communication
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