BusM390Session15_Communicating Ethics

BusM390Session15_Communicating Ethics - Communicating...

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Unformatted text preview: Communicating Ethics Session 10 Outline Formal and Informal Communication Audience Analysis Communication Channels Communication Alignment Formal vs. Informal Formal Communication Company newspaper Company website Annual report Mission Statements Codification of essential corporate behavior. Mission Statements A mission statement is a Ten Commandments of sorts for organizations. Characteristics: BE SHORT BE MEMORABLE USE PLAIN LANGUAGE Mission Statements ~ Used by permission www.dilbert.com Mission Statements ~ Used by permission www.dilbert.com Informal Communication The grapevine is an informal channel of business communication. It is called so because it stretches throughout the organization in all directions irrespective of the authority levels. Advantages of the Grapevine Provides rapid feedback Provides honest feedback Creates a sense of unity Serves as emotional support Supplements formal communication Disadvantages of the...
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This note was uploaded on 04/03/2012 for the course BUS M 390 taught by Professor Loriwadsworth during the Fall '10 term at BYU.

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BusM390Session15_Communicating Ethics - Communicating...

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