Chapter 1 - Chapter 1 Digital Firm 1. Digital Firm one in...

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Chapter 1 Digital Firm 1. Digital Firm one in which nearly all of the organization's significant business relationships with customers, suppliers and employees are digitally enabled and mediated. sense and respond to their environments far more rapidly than traditional firms, giving them more flexibility to survive in the turbulent times. offer extraordinary opportunities for more flexible global organization and management norms: Time shifting business being conducted continuously Space shifting work takes place in a global workshop 2. Business processes- the set of logically related tasks and behaviours that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated. 3. Core business processes - accomplished through digital networks spanning the entire organization or linking multiple organizations. E.g. Developing a new product, hiring an employee, generating and fulfilling an order, creating a marketing plan etc. . ( source of competitive strength) 4. Key corporate asset- intellectual property, core competencies, and financial and human assets- are managed through digital means. Six business objectives 1. Operational excellence ---information systems and technologies are some of the most important tools available to managers for achieving higher level of efficiency and productivity in business operations, especially when coupled with changes in business practices and management behaviour. E.g. Wal-mart
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This note was uploaded on 04/02/2012 for the course INFS 1602 taught by Professor Bradley during the Three '12 term at University of New South Wales.

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Chapter 1 - Chapter 1 Digital Firm 1. Digital Firm one in...

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