Exam1-Sample

Exam1-Sample - MGMT 405 Spring 2012 Sample Exam 1 Part I:...

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MGMT 405 Spring 2012 Sample Exam 1 Part I: Multiple Choices 1. In GE’s Six-sigma problem solving approach, “Understand why defects are generated by identifying the key variables that are most likely to create process variation” is part of a. the Define phase b. the Measure phase c. the Analyze phase d. the Improve phase e. the Control phase 2. In ANSI/ASQC Standard A3, if a defect “leads directly to severe injury or catastrophic economic loss,” it is classified as a. Very serious b. Serious c. Major d. Minor e. Negligible 3. If a centered process has a C p value of 1.5, then the sigma value of the process is a. 1.5 b. 3 c. 4 d. 4.5 e. 6 4. A process is monitored by a p-chart, using n = 64, and a center line = 0.05. Find the upper and lower control limits. a. LCL = .050, UCL = .082 b. LCL = .032, UCL = .132 c. LCL = .000, UCL = .132 d. LCL = -.032, UCL = .132 e. none of the above 5. The fifth of Deming's 14 points of quality management is: a. training on the job b. always improve c drive out all fear d. teach leadership
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e. none of the above
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Exam1-Sample - MGMT 405 Spring 2012 Sample Exam 1 Part I:...

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