Test-4-MGMT-4620-03-(Autosaved) - Test 4 MGMT 4620 Tuesday...

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Test 4 MGMT 4620 Tuesday 6-730 PM 1119 Patrick F. Taylor Hall Ch 17 Organizational Culture Institutionalization When an organization becomes institutionalized, it becomes valued for itself, not merely for the goods or services it produces. The organization lives on well after its founder has left March of Dimes, Disney World, Sony, McDonalds, Walmart Organizational Culture: Attitudes, beliefs, values, Shared Meaning, and norms of an organization Set of shared values and norms that helps employees know what is important/ unimportant and appropriate/ inappropriate in an organization. 7 Key cultural characteristics : They capture the essence of organizational culture 1. Innovation or risk taking : the degree to which employee’s are encouraged to be innovative and take risk. Apple would be very risky and innovative environment An accounting firm may not be 2. Attention to detail : The degree to which companies focus on small details to some one that is more laid back. The degree to which employee’s are expected to exhibit precision, analysis, and attention to detail. A key part in the companies culture 3. Outcome Orientation : The degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve those outcome. Some companies allow dirty tactics to reach the best outcome Some focus on employee well being and a team environment 4. People Oriented : The degree to which management decisions take into consideration the effect of outcomes on people within the organization. Opposite of a company that allows any means necessary to reach the best outcome. 5. Team Orientation : The degree to which work activities are organized around teams rather than individuals. Depends on culture To what extent to we emphasize this 6. Aggressiveness : The degree to which people are aggressive and competitive rather than easygoing The degree to which a company emphasizes competition Aggressiveness can be a good thing Not necessarily arguing, fighting, being rude 7. Stability : The degree to which organizational activities emphasize maintaining the status quo in contrast with growth Some companies prefer to be continuously changing Some are very stable are happy with the customer base and size
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All of these factors are considered a part of organizational culture To define using these dimensions gives us a good idea of how the company is run and its organizational culture. Can either achieve greater performance or greater satisfaction What does Culture actually do? Why do we care? Cultures Functions It rallies people around a central goal Energizing the people in a company to work toward some unified goal Gives you (an employee) a sense of identity . These cultures create goals within the organizations that everyone understands
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This note was uploaded on 04/05/2012 for the course MGT 4322 taught by Professor Kluemper,d during the Spring '08 term at LSU.

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Test-4-MGMT-4620-03-(Autosaved) - Test 4 MGMT 4620 Tuesday...

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