Chapter 7 BB INB495 - Chapter7 HowtoStayonCourse Sensingand...

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Chapter 7 How to Stay on Course Sensing and  Responding to  Deviations from Plan
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Model for Staying on Course Business operates in a changing environment Cannot foresee obstacles and changing  conditions Adjustments must be made Manager intervention First instinct is to blame strategy Pounce on small problems
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Finding and Fixing Implementation  Problems Sense Act Decide Develop a set of  feasible responses Evaluate What’s going on? Performance metrics Progress reviews Anecdotal reports Walking around  What are the root causes  of the problem?  Think of possible remedies. Choose the most  promising remedy.  Execute
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Progress Reviews Review against performance metrics From action plan Numbers and dates Gauge progress relative to plan Spot problems early  Quarterly reports/reviews What the unit has accomplished What the unit has not accomplished
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Chapter 7 BB INB495 - Chapter7 HowtoStayonCourse Sensingand...

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