304 Functions of Communication disc213

304 Functions of Communication disc213 - Functions of...

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Functions of Communication Communication The transference and understanding of meaning Communication Functions -Control member behavior -foster motivation for what is to be done -provide a release for emotional expression -provide information needed to make decisions Communication process The steps between a source and a receiver that result in the transference and understanding of meaning Encoding message What you do right before you send message Channel How you send information/messages ex: e-mail, phone call, memos, phone calls Decoding message How individual understands and interprets the message -when doing this, language can be a major problem -language can act as impediment -decode emotions first Body language (70-90%) body motions facial expressions Paralinguistic tone of voice pacing and pitch Channel richness Amount of info you’re getting when you’re communicating w/ other people Type of message How you understand message -more you move up, more ambiguous
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304 Functions of Communication disc213 - Functions of...

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