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Unformatted text preview: Instructors Manual —Organizational Behavior & Management, 9 th edition Chapter 2: Organizational Culture Chapter Synopsis Chapter 2 begins with a definition of Organizational Culture, and then describes how it affects individuals, groups, and organizational processes, how organizational cultures come into being, and how culture can be influenced. The chapter explores Hofstede's work on the value dimensions of a society, defined in terms of power distance , uncertainty avoidance , individualism , and masculinity . It continues by defining socialization and how the socialization process influences individuals in organizations as they go through three stages: anticipatory socialization , accommodation , and role management . The authors characterize effective socialization, explain how mentors can bolster it, and discuss the challenges of socialization with an ethnically diverse (cross-cultural) workforce. After examining the issue of diversity and the challenges/opportunities it presents to management, the chapter concludes with a discussion of socialization as an integration strategy. Learning Objectives After completing this chapter, students should be able to: 1. Define the terms organization culture , socialization , and career . 2. Explain why it is too simplistic to assume that managers can state that they are creating a firm’s culture. 3. Describe the relationship between a society’s culture and organizational culture. 4. Explain why valuing diversity has become an important leadership requirement. 5. Identify specific practices and programs used by organizations to facilitate socialization. 2-1 Instructors Manual —Organizational Behavior & Management, 9 th edition Key Terms national culture —The sum total of the beliefs, rituals, rules, customs, artifacts, and institutions that characterize the population of the nation. values —The guidelines and beliefs that a person uses when confronted with a situation in which a choice must be made. GLOBE project —A large international research project that analyzed data on 62 cultures to identify and understand managers’ perceptions of cultural practices and values from their home countries. supportive organizational climate —The amount of perceived support employees receive from their co-workers, supervisor, and other departments that helps them successfully perform their job duties. socialization processes —The activities by which an individual comes to appreciate the values, abilities, expected behaviors, and social knowledge essential for assuming an organizational role and for participating as an organization member. person-organization fit —The extent to which a person’s values and personality are perceived to fit the culture of the organization....
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This note was uploaded on 04/06/2012 for the course BUS 5601 taught by Professor Muth during the Spring '09 term at FIT.
- Spring '09