Unformatted text preview: and she replied rudely no, without trying to help me. The flight was three hours long and I was not even provided with a glass of water. When the plane landed my shirt was socked and I immediately caught the flu. I request that you review your team of agents, flight attendants, pilots, and refurnish your planes to provide quality customer service. I will have numerous business trips in the next months and will enjoy flying with you and enjoy experiencing proper customer service. Sincerely yours, Christian Yimgnia Accounting Assistant Center for Rural Entrepreneurial Studies 612-222-1122...
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- Spring '11
- Finance, customer relations department