11-Information Technology 2 .ppt

11-Information Technology 2 .ppt - BMGT 110 Introduction to...

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BMGT 110 Introduction to Business Management Information Technology 2
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Agenda Recent Technology Information Technology Management Information Systems The Internet E-Business Customer Relationship Mgmt
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Recent Technology What will we see in 5 years? 10 years? 20 years?
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(IT) Information Technology The process and applications that create new methods to: o Solve problems o Perform tasks o Manage communication
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The Role and Impact of Technology in the Economy Increase intellectual knowledge Achieve business objectives Advancement of economic systems Improving the quality of life
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The Impact of Technology on Consumers Technology changes the way consumers: Plan and take vacations Make purchases Drive cars Obtain entertainment
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The Impact of Technology on the Workplace Technology has: Improved productivity Improved efficiency Reduced costs Enhanced customer service
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The Biggest Technology Challenge for Business Keeping pace with new information technology in new competitive environments
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IT Improves Global Access Global markets and foreign
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11-Information Technology 2 .ppt - BMGT 110 Introduction to...

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