MANAGEMENT FINAL

MANAGEMENT FINAL - FROM FIRST EXAM: -Management is directed...

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FROM FIRST EXAM: -Management is directed toward objectives - Peter F. Drucker : Father of modern management - IBM’s price/performance ratio - OB  studies the individual, groups and the organization. Better understand people at work - ethics -personal code of conduct - ethnocentrism-  belief that one’s native country, culture, language, and behavior are superior - organizational culture - shared things, sayings, doings and feelings that underlie a company’s identity -congruency-  see organizational goals as your own - low context vs. high context cultures  (written and fast vs. trust and slow) FROM SECOND EXAM: - Maslow’s Need Hierarchy - Physiological (food, water, air) Safety (protection from physical and psychological harm) Love (Belonging, love and affection, need best met by organization) Esteem (reputation,  prestige, and recognition) Self actualization (self fulfillment).  A strictly ordered heirarchy - Alderfer’s ERG Theory - Existence (physiological and materialistic well being) Relatedness (meaningful relationships)  Growth (grow as a human and use one’s abilities to the fullest) Not an ordered hierarchy, just  3 needs that influence behavior - McClelland’s Need Theory-  Achievement (desire to accomplish the difficult, greatest driver to an entrepreneur) Affiliation (social relationships)  Power (desire to influence, coach, teach, or encourage others to  achieve) - Herzberg’s Hygine/Motivators - Hygine factors (short lasting, job context, relationship with boss, working conditions) Motivator factors ( long lasting, job content, growth, responsibility, recognition, learning) The  answer to loading a job with job enrichment- achievement, recognition, stimulating work, responsibility, clear cut opportunities for advancement) -job enrichment-  adds responsibility  - job enlargement - add tasks - 360 degree feedback - comparison of anonymous feedback from one’s superior, subordinates, and peers, along with self-perceptions
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This note was uploaded on 04/07/2008 for the course MGMT 2500 taught by Professor Compton during the Spring '07 term at Western Michigan.

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MANAGEMENT FINAL - FROM FIRST EXAM: -Management is directed...

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