CHCYTH001
Engage Respectfully with Young People;
Assessment 2: Case Studies
1. Describe the interpersonal skills you need to use to go
about engaging Tyler in order to establish trust and rapport.
The interpersonal skills that I will need to use to engage Tyler are
leadership skills, positivity, reliability, dependability, empathy, self-
confidence, strong work ethic and workplace etiquette. As well as
building an effective relationship and managing it for me to
establish Tyler’s trust and rapport.
2.
How would you establish if it is in Tyler’s best interests for
him to re-connect with his mother, sister and stepfather?
I’d establish if it’s in Tyler’s best interest to reconnect with his family
is by talking to Tyler about his relationship with his family and the
problems, they have between them, to see how he feels about the
situation. I’ll listen to Tyler’s side of the story, asking him open-
ended questions to try and find out where it all broke down, to try to
gain help to fix the problem.
3. Explain how you would apply ethical decision-making skills
when working with Tyler to determine the services he needs.
