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Unformatted text preview: e innovative and creative. It also asks them to
challenge their existing beliefs and the status quo and try new approaches. It enables followers to think
on their own and come up with solutions for problems themselves.
Jack Welch thrived on innovation and change. He was able to convince all his followers that the future
was in developing competitive advantages and leveraging GE s positions in the overall market. He also
introduced numerous management processes that were later emulated at many other big firms as well.
He also used delegation as a tool for efficiency, a rare concept in the early 80 s.
Factor 4: Individualized consideration
At first look, Neutron Jack appears to be a dictator firing people left, right and center. However, this is
not so, despite the numerous layoffs there are many things to consider:
y GE was a very large firm
Its culture was very bureaucratic
There were many comfortable employees in middle-management
Over-hiring was prominent
The large workforce made the organization ineffective and inefficient
Complacency in middle management stifl...
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This note was uploaded on 05/06/2012 for the course MANAGEMENT 712 taught by Professor Robin during the Winter '11 term at Rochester.
- Winter '11