qm project1 - SELECT THE BEST SUPERMARKET ABSTRACT I The...

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SELECT THE BEST SUPERMARKET I. ABSTRACT The problem of food’s quality and safety has been more concerned, especially when Tet holiday is coming. This project is done for selecting the Best supermarket to help learn more about the service quality of suppliers. After we made a survey with the customers in Co-op Mart, Lotte Mart and Maximart, the result showed that the main factors that affect the selection are: Variety of goods, Price, and Customer Care. II. ANALYSIS AND EVALUATION It begins with Co-op Mart and by comparing Customer Care with Variety of goods. It’s determined that customer care is moderately preferred (number 3) to Variety of goods. Next, Variety of goods is compared with Price. It is believed that variety of good is strongly to very strongly preferred (number 6) to Price. Finally, it is believed that Customer Care is very to extremely strongly(number 8) preferred to Price. With the second supermarket –Lotte Mart, Variety of goods is moderately preferred (number 3) to Customer Care. Price is strongly preferred (number 5) to variety of
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  • Spring '12
  • sel
  • Khmer numerals, Pairwise comparison, Text figures, Lotte Mart

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