IP-Contact-Center-Express-Implementation-(642-162).pdf - Cisco 642-162 IP Contact Center Express Implementation http\/killexams.com\/exam-detail\/642-162

IP-Contact-Center-Express-Implementation-(642-162).pdf -...

This preview shows page 1 - 4 out of 5 pages.

642-162 Cisco IP Contact Center Express Implementation
Image of page 1
QUESTION:157 Which of the following require physical CD/DVD media to be ordered and received prior to patching and/or upgrading IPCC Express 4.0? (Choose two.) A. Major Release B. Minor Release C. Maintenance Release D. Service Release E. Engineering Special Answer:A, B QUESTION:158 Upon termination of the call, which Cisco IPCCX configuration setting will take precedence over the Automatic Available setting to determine the agent's next state? QUESTION:159 Which diagram incorrectly depicts the relationship between Cisco CRS 4.0 clusters and Cisco Unified CallManager clusters in a customer network? 54
Image of page 2
Image of page 3
Image of page 4

You've reached the end of your free preview.

Want to read all 5 pages?

  • Fall '16
  • Mohammad Alizadeh
  • Following, IP address, Cisco products, The Automatic

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture