Chapter 1

Chapter 1 - Chapter 1 Pages 3-9 Human Resources- People who...

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Chapter 1 Pages 3-9 Human Resources- People who work in an organization. Also called personel. Human Resource Strategy- A firms deliberate use of human resources to help it gain or maintain an edge against its competitors in the marketplace. The grand plan or general approach an organization adopts to ensure that it effectively uses its people to accomplish its mission. Human Resource Tactic- A particular policy or program that helps to advance a firms strategic goal. Manager- people who are in charge of others and are responsible for the timely and correct execution of actions that promote their units successful performance. Differentiation Strategies Line Employees- are directly involved in producing the companys goods or delivering the service. Staff Employees- those who support the line function Exempt Employees(salaried employees)- Do not receive extra pay for overtime work(beyond 40 hrs a week) Nonexempt Employees- Do receive overtime compensation Senior Employees/Junior Employees Environmental Challenges - Forces External to firm that affect the firms performance but are beyond the control of management -Must remain flexible Seven Important Environmental Challenges 1) Rapid Change - Adapt to change quickly and effectively. Stress management tactics
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This note was uploaded on 04/07/2008 for the course MGT 320 taught by Professor Kravitz during the Spring '07 term at TCNJ.

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Chapter 1 - Chapter 1 Pages 3-9 Human Resources- People who...

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