Nortel-Contact-Center-Rls-7-0-Sales-Engineering-(920-178).pdf - Nortel 920-178 Nortel Contact Center Rls 7.0 Sales(R Engineering

Nortel-Contact-Center-Rls-7-0-Sales-Engineering-(920-178).pdf

This preview shows page 1 - 3 out of 6 pages.

920-178 Nortel Nortel Contact Center Rls. 7.0 Sales(R) Engineering
QUESTION:49 A customer wants to configure Call Recording and Quality Monitoring (CRQM) server details in Contact Center Manager Administration (CCMA) CRQM Server Details configuration is accessed under which CCMA Launchpad option? A. Call Recording and Quality Monitoring B. Access & Partition Management C. Configuration D. Contact Center Management Answer:C QUESTION:50 A customer wants to configure Call Recording and Quality Monitoring (CRQM) applications in Contact Center Manager Administration (CCMA) Access to the CRQM links in CCMA is controlled through?

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture