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Running Head: ASSIGNMENT WEEK 4 1 Assignment Week 4 Nadine Newton Park University HRM635
Assignment Week 4 Review Case Incident – SKU at Nike on page 251 of your text. Conduct scholarly research to answer the assigned questions. Formulate your response in a 2-3 page APA formatted report. Review the grading rubric for expectations. 1. How effective do you think Nike’s SKU e-learning program will be for employee learning? Do you think it will reduce turnover? One of Nike’s biggest problems is employee turnover. Every few months an employee leaves and another one starts. This makes training a real challenge and training new staff in a classroom setting is not cost effective. Nike developed and implemented an online training program that the company could offer to employees in its own stores, but also to other retailers that sell Nike’s products. This program is called Sports Knowledge Underground (SKU) and is designed like a subway map with different stations representing different training themes. One of Nike SKU’s central goals is to positively affect the dialogue between retail sales associates and customers at the point of sale (Nike, 2018). When sales associates know about the

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