BSBWOR502 Lead 2222222.docx - BSBWOR502 Lead Manage Team...

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BSBWOR502 Lead & Manage Team Effectiveness Assessment - 2 Problem Poor reputation of the company The workers work hard for the business and like it when customers compliment the foods and tip the workers . Apparel brands was a very highly reputable restaurant with high ratings from critics and many loyal customers. This was when the owner was still working in Apparel Brands and managing everything . The owner retired and the new manager was just a friend that had little experience. Because of this, Apparel Brands slowly lost its reputation as the workers were becoming lazy and the quality was not a good. New workers followed and thought that it was okay to take shortcuts and save energy. Customer began complaining as the food did not reach the standard that Apparel Brands once had. They were not satisfied anymore and the workers were to blame. All the workers starting blaming each other for the poor reviews and they did not want to help each other, causing more problems .

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