What it takes for Quality Health Care
Hanna L Landis
A. Thesis Statement
To establish a better understanding of what this paper will be about we need to understand what quality
health care means exactly.
According to our text, “Healthcare quality is the degree to which health
services for individuals or populations increase the likelihood of desired health outcomes and are
consistent with the current professional knowledge” (Buchbinder & Shanks, 2012).
That being said, it is
crucial that the healthcare industry have high ratings in quality healthcare in order to have an outstanding
Without quality healthcare there would be no healthcare. This paper will be discussing how
strategic planning, performance improvement, and information systems are interrelated and fundamental
in order to deliver quality health care to individuals.
II. Body Paragraph #1- Topic Sentence #1
Strategic Planning in health care
A. Supporting Evidence
In today’s ever-changing health care field, we each need to create and manage a strategic plan.
exactly is a strategic plan?
Having a strategic plan not only necessary for creating quality but it is reflects
the notion that integration of customer needs.
For instance the Baldrige National Quality Program for
performance excellence shows an amazing outline for improved healthcare quality, enhanced
organizational effectiveness and gains in organizational and individuals learning (Insert Picture on
PowerPoint). Following the Baldrige criteria you can establish a successful business outcome.
order for this to be successful it is extremely important to involve the physicians and employees in the
In the past, traditional business enterprises were the primary users of strategic planning.
healthcare providers have begun to apply strategic planning concepts to improve the effectiveness of their
A recent study documented the potential improvement in operations when strategic planning is
Fifty-one hospitals using strategic planning showed an average total margin of 3.16 percent, while
15 hospitals without such plans averaged -1.07 percent. There are several key concepts that must be made
known in order to instill that quality improvement is ran successfully, they are
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