Chapter+10 - Groups Teams Chapter 10 Benefits of teams...

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Groups & Teams Chapter 10
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Benefits of teams Teams are groups of people with a strong sense of their collective identity, acting collaboratively. Teams are interdependent and try to accomplish common goals Teams rely on members to combine different talents and skills and insights to solve problems and make better decisions
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Groups can be social or formal (functional) Quality circles – small group of employees who meet to discuss organizational life and quality of work environment Self-directed teams – autonomous groups in which employees are empowered to make decisions and even supervise themselves.
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Characteristics and Components Group – collection of individuals who interact verbally and nonverbally, who occupy certain roles, and who cooperate to accomplish a goal Recognize other members in the group Have certain attitudes towards members in the group Have some sense of satisfaction in belonging to the group Establish and maintain group norms
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Group size – as little as three members, but for task groups, five to seven members work better. Direct communication when exchanging info, solving problems, improving interpersonal relationships Larger groups make it difficult to schedule meetings, share info, and decrease the opportunity to equal participation Group goals – motivation for existing, members have a stake in the outcome
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