3-26 Notes OB - 3/26/08 Organizational Behavior Conflict...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: 3/26/08 Organizational Behavior Conflict and Negotiation Chinese Character for conflict o Danger + Opportunity What is Conflict? o An interaction between people who depend upon each other and perceive: Incompatible goals Interference from each other in achieving these goals The Nature of Conflict o Inevitable o An Opportunity o Handled Differently o There is NEVER just one source of conflict Three sources of conflict Conflicting goals Problems communicating $ What are sources of conflict? o Resources Limited o Needs Met and unmet o Values Personal or Cultural Key Issues in Analyzing Conflict o Interests Not positions o Rights External Criteria o Power Least Dependent o Escalation Communication o Transaction Costs Relations Money Positions versus Interests o A position is what a person claims to want o An interest is the reason underlying the position Methods of Conflict Resolution o UseCompetition...
View Full Document

This note was uploaded on 04/07/2008 for the course BA 3361 taught by Professor Davidritchey during the Spring '08 term at University of Texas at Dallas, Richardson.

Page1 / 2

3-26 Notes OB - 3/26/08 Organizational Behavior Conflict...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online