6517_JoseIgnacioNogueiraGarcia_SITXHRM006_assessment2.docx...

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Assessment Tasks and Instructions Student NameJose Ignacio Nogueira GarciaStudent Number6517Course and CodeAdv. Diploma Hospitality ManagementUnit(s) of Competency and Code(s)SITXHRM006 Monitor staff performanceStream/ClusterHospitality SydneyTrainer/AssessorMorissAssessment for this Unit of Competency/ClusterDetailsAssessment 1Short Answers Assessment 2ProjectAssessment 3ObservationsAssessment conducted in this instance: Assessment 1 2 3 Reasonable Adjustment1.Has reasonable adjustment been applied to this assessment?No No further information requiredYes Complete 2. 2.Provide details for the requirements and provisions for adjustment of assessment:Student to completeMy assessor has discussed the adjustments with meI agree to the adjustments applied to this assessmentSignatureDate30/09/202ndAssessor to completeI agree the adjustments applied to this assessment are reasonableNameSignatureDateAssessment Guidelines
What will be assessedThe purpose of this assessment is to assess your underpinning knowledge to complete the tasks outlined in the elements and performance criteria for this unit of competency and relating to the following aspects:role and importance of monitoring staff performance and providing feedback and coachingkey elements of performance standards and performance management systems:omethods of collecting performance dataomethods of interpreting performance dataoprocesses for performance appraisal interviewsotype of assessment:selfpeerteamoproductivity indicatorsforms of guidance and support to enhance staff performance:oadvice on training and development opportunitiesoconfirmation of organisational objectives and key performance requirementsoensuring adequate resources are appliedoopportunity to discuss work challengesoproviding confirmation and corrective feedbackorepresenting staff interests in other forumsosupport with difficult interpersonal situationspotential solutions to staff performance issues:oadditional trainingoadjusting workloadoagreeing on short-term goals for improvementoassisting with problems outside of the workplaceoreorganising work practicesperformance appraisal practices:oreasons for performance appraisaloformat for, and inclusions of, performance appraisal documentsomethods of appraising performancespecific organisation:oprocedures for performance appraisal interviewsoprocedures for formal performance management and counselling sessions:formal notification to staff member and managementinvited participation of appropriate peopleorganisation of appropriate location for counselling sessionogrievance procedures.
Place/Location where assessment will be conductedSSH to completeResource RequirementsPen, Paper or computer.

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