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Running Head: Woodson Chemical CompanyPA1 Woodson Chemical CompanyYokesh RamakrishnanWestcliff UniversityBUS 682July 10, 2020Dr. Saouli
Woodson Chemical Company1Woodson Chemical CompanyIntroductionWoodson Chemical Company (WCC) was initially situated in Southeast Texas and wasestablished by Alexander Woodson in 1899 but moved to St. Louis in 1960s and startedconsolidating as a large established player. The company is comprised of three distinct divisionsthat Produces four categories of products. The company's items incorporate chemicals,Performance products, plastic items, hydrocarbons/vitality, and a line of items that administrationfood care and individual items. Melinda Sanders has been working at WCC for a long time andhas moved upward through an assortment of positions inside the promoting gathering. WCC hasa few difficulties with their client assistance and the appraisals that are being gotten from theirclient assistance report. The company needs to roll out certain improvements that can assist themwith conveying the client support that their clients expect as well as that the company anticipatesthat themselves should convey[ CITATION Bow20 \l 1033 ].Issues facing Woodson Chemical CompanySales across most divisions are stagnant or taking a nose dive, the organization isattempting to switch the sales slump by improving client assistance, the board and informationprocess flow bottlenecks with extended tasks, Woodson Chemical may serve regular clients bycombining assets, and the organization accepts that productivity and viability enhancements canbe accomplished through mix. Other than that, WCC also has difficulty in managing finished goods inventory and thepoor customer service feedback and the vocal feedback about that from customers. Due to the