ASSESSMENT 1 SITXHRM002 Roster staff.docx - ASSESSMENT 1...

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ASSESSMENT 1 – Assignment This cover sheet is to be completed by the assessor and used as a record of outcome of this assessment task Student Name: Student ID No: Unit code SITXHRM002 Unit Title Roster staff Note to Assessor: You are to use this checklist when assessing the evidence provided by the student as a result of the student completing this assessment task. You should conduct your assessment in accordance with the Principles of Assessment and Rules of Evidence as outlined in Standards for RTO’s 2015: Clause 1.8. • Attach student`s hand out during the coaching session if applicable . Assessment Criteria Satisfactory If Not Satisfactory, please comment Part A One-week roster developed and attached Yes No Discussion notes as per the instructions attached Yes No Printed copy of the email showing the roster as attachment by the date provided Yes No Roster take in to account: Industrial agreements wage budget and other considerations provided in the Contextualised case study Scenario and “operational details” Yes No The Roster: Maximises operational and customer service efficiency Minimises wage costs Provides an appropriate ratio of front of house to back of house staf Provides an appropriate ratio of staf to customer numbers Provides an appropriate ratio of supervisors to operative staf Yes No The Roster provide sufficient number of staf to meet: customer expectations of diferent service styles demands of known or estimated numbers of customers Yes No Does the Roster require combining duties to ensure efective use of staf if yes did the student combine duties Yes No Does the Roster utilise most efective skills mix to meet all operational conditions Yes No Does the Roster take in to account social and cultural considerations and broader organisational policies as per the “operational details” Yes No Did the student consult colleagues by asking questions and confirming requirements, listening, understanding and interpreting verbal and non-verbal messages to take their input for roster Yes No ASSESSMENT 1 SITXHRM002 Roster staf Version 2.0 Nov 2019 1 of 8
The student read and interpret the following information correctly: opening and closing times operational hours, and expected customer traffic Yes No Part B Did the student review the time sheets? For dates and For times worked Yes No Approved time sheets attached Yes No Part C Attached Roster evaluation notes identifies: whether the roster achieved what it was intended to achieve whether the methods used to plan, produce and communicate the roster are the best they can be whether the shift times are appropriate to the needs of the operation whether the current staffing levels are correct Yes No Attached Report identifying ways to improve rosters and roster development process Yes No Satisfactory Not YetSatisfactory (Please tick the assessment result for this task) If Not Yet Satisfactory – Please identify the re-assessment arrangements:

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